Shipping

Shipping Information

We are proud to offer international shipping services that currently operate in over 155 countries and islands world wide.
Nothing means more to us than bringing our customers great value and service and we will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

In order to bring you the Best Quality & Lowest Possible Price, your order may be shipped from one of our global suppliers – sometimes overseas.

We aim to deliver your purchases as soon as possible, generally we ship out all orders within 24 hours.

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FAQs

How much is shipping?

We charge shipping based on product type. Please refer to the chart below for shipping cost.

T-shirtMugAccessoryCushion CoverDog Care Essential
$3.99+$2 additional item (United States)$3.99+$2 additional item
(United States)
FreeFreeFree
T-shirtMugAccessoryCushion CoverDog Care Essential
$5.99+$3 additional item (International)$5.99+$3 additional item
(International)
FreeFreeFree

How long does it take for an order to arrive?

Please take note on the shipping timeframe depending on where you are residing in.
Within US: 1-2 Weeks
The Rest Of World: 2-3 Weeks

Can I have a tracking number?

Yes, all our products are shipped with tracking numbers. You’ll receive a follow-up email containing the tracking information as soon as we have it.

I ordered 2+ items, but only received one… where’s my order?

We have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they are on the way 🙂

Why have I not received any order confirmation details?

Most times this is because our customers have accidentally entered their email in wrong. Throughout the process, we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice.

If you have any questions not listed above, please write to us : admin@mydogisking.com

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